Who We Are

Moak Design Studio, LDA., a registered trademark and legal entity number 517 850 052, headquartered at Rua da Bouça de Cima 31 4750-462 Galegos, hereinafter referred to as Moak, does not automatically collect any personal information from unregistered users, allowing visitors to browse anonymously.

Please read this Privacy Policy carefully. If you are accessing our website, providing your personal data implies knowledge and acceptance of the conditions contained herein.

This Privacy Policy governs the possible collection and processing, specifically, consent, regarding personal data collected or provided by users on any part of the Moak website, as well as the exercise of their rights regarding these data, under the General Data Protection Regulation (Regulation 2016/679 of the European Parliament and Council, of April 27, 2016), effective from May 25, 2018.

Personal Data

Any information of any nature, regardless of its medium, including sound and image, relating to an identified or identifiable individual. An identifiable person is one who can be identified, directly or indirectly, particularly by reference to an identification number.

Data Controller

The entity responsible for collecting and processing personal data is Moak, LDA., which provides the service and, in this context, decides what data are collected, the means of processing the data, and for what purposes they are used.

For any doubts regarding our Privacy Policy and Personal Data Processing, you can contact us via email: info@moakdesignstudio.com.

Types of Personal Data Collected

In the course of its activity, Moak collects and processes the personal data necessary for processing and managing service provision, communication with customers and potential customers, processing information requests and potential complaints, statistical analysis, and for direct marketing purposes and improving or personalizing the services provided. This involves processing data such as: name, address, country, telephone contact, taxpayer number, email address, date of birth, and personal interests in marketing and communication.

The personal data collected are processed electronically and in strict compliance with data protection legislation, stored in specific databases created for this purpose, which guarantee their security and confidentiality in accordance with accepted information technology measures, technical, and organizational measures, to protect against loss, alteration, destruction, misuse in general, or any use of collected data for purposes other than those for which consent was given by the data subject.

If you wish to subscribe to the newsletter or request further information, a personal data collection form will be presented to you.

By filling out any of the forms available for the above purposes, we consider your conscious, express, and unequivocal consent to the activation and subsequent use thereof.

Noventa does not register users, nor does it create or provide access to reserved areas, with each order registration and associated data being collected and processed by a unique reference associated with the respective order.

Purpose of Processing Personal Data

The purpose of processing personal data is to manage and process the services provided, communicate with customers and potential customers, process information requests and potential complaints.

Moak will process your data in each service, billing, and payment management, regardless of the payment method used.

Marketing Actions and Consent

Moak may process your data for marketing purposes, taking into account the sending of information about its services, with any action only being carried out with your consent at the time of account creation or service provision. By giving your consent, you will receive marketing communications via email and/or SMS, as well as advertising actions and marketing campaigns on social networks. Your data may be shared with third parties managing Moak’s social networks.

Noventa ensures that it regulates all relationships with all its partners and providers to ensure they provide the necessary and legally required technical and organizational conditions.

This consent can be revoked at any time through Customer Support or via links or banners available in each communication.

Data Subject Rights

Moak commits to respecting the confidentiality of your personal data and ensuring the exercise of your rights, under the terms and for the purposes of the current personal data protection legislation, we inform you that the following rights are guaranteed to the data subject:

Right to be informed:

  • At the time of personal data collection:
    • Contact details of the data controller
    • Purposes of processing
    • Retention period
    • Rights as personal data subjects
    • Possibility of recourse to the supervisory authority for complaints (and respective contacts)
    • (Possible) existence of automated decisions and/or profiling.
  • Ask what information Noventa holds about them and why;
  • Know where their data is stored, and how it is processed;
  • Be informed about how Noventa complies with its data protection obligations.

Right of access:

  • Confirmation of the existence or non-existence of processing of your personal data;
  • Ask how to access their data;
  • Provision of a copy of the processed personal data, preferably in an exportable format.

Right to correct, erase, and block:

  • Be informed on how to keep data updated;
  • Obtain rectification of outdated, incorrect, or incomplete data;
  • Possibility of erasure of personal data that is no longer necessary for the purpose;
  • Block the processing of such data to verify accuracy or opposition.

Right to restriction:

  • Contesting the accuracy of personal data, for a period allowing the data controller to verify its accuracy.

Right to removal/forgetfulness:

  • Request the removal of their data and the definitive deletion of those that do not conflict with legal obligations.

Right to portability:

  • Request the portability of their data;
  • Ability to request their personal data in a commonly used format, for transfer to another organization, even if a competitor.

The exercise of rights by the data subjects can be done through the channels made available for this purpose and identified above.

Access, Authorization, Rectification, Opposition, Limitation, Removal, and Portability of Personal Data

Any request for access, updating, rectification, opposition, limitation, removal, portability, or non-subjection to automated individual decisions of personal data that may identify you, can be requested by direct contact with Moak or using the site’s contact form indicating the subject “Modification, Opposition, Deletion or Portability of personal data”.

If you do not wish to receive this communication, you can object at any time to the use of your data for marketing purposes and the sending of informational communications. To do so, send a written request addressed to Moak, using the addresses provided for this purpose or using the site’s contact form, indicating the subject “Opposition to receiving marketing contacts”.

Data Communication to Other Entities (Third Parties and Subcontractors)

Noventa does not share users’ personal data with third parties with whom it has no contractual relationship that ensures the confidential treatment of these data in accordance with this privacy statement.

Moak may communicate your personal data to third-party service providers, such as financial institutions, fraud prevention entities, technology, marketing, logistics, transport, delivery, and advertising service providers.

Moak may communicate your personal data to third parties provided that it has obtained the unequivocal consent of the data subjects for this purpose or when:

  • a) the transmission is made within the scope of fulfilling a legal obligation, a resolution of the National Data Protection Commission, or a court order; or
  • b) the communication is carried out to protect the vital interests of the data subjects or any other legitimate purpose provided for by law.

In any of the situations, Moak is responsible for the personal data collected.

If there is data transmission to third parties, Moak and its subcontractors maintain responsibility for processing the personal data fairly, lawfully, and transparently. The subcontractor can only process personal data according to Moak’s instructions and always in strict compliance with the law and the purposes entrusted to them under the concluded contract.

Data transmission to subcontractors will only be carried out within the scope of contractual relationships established with Moak and only when there is a legitimate interest of the data subject justifying it.

To ensure data confidentiality and security, Moak will take the legally provided measures to ensure that the subcontracted entity offers sufficient guarantees to protect personal data, is a reputable entity, and has adequate technical and organizational security measures in place to protect personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access, and any other form of unlawful processing, agreed upon, namely through the formalization by contract between Moak and the subcontracted entity, in which the latter commits to act only under the first’s instructions regarding personal data processing.

Data subjects must be informed at the time of data collection about their potential sharing with Moak’s subcontractors, whenever possible with the identification of the organization and respective contact, as well as the purpose of such sharing.

In the event of data transfer to a Moak subcontractor in a third country outside the European Union, it must maintain a level of data protection equivalent to that conferred by current European legislation, specifically that provided in Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016.

In the context of international data transfers, at least one of the following procedures must be followed:

  • Individual contract or standard contractual clauses adopted directly by the European Commission or a supervisory authority;
  • The subcontractor’s participation in a certification system or standard accredited or recognized by the EU for guaranteeing an adequate level of protection;
  • Recognition that the subcontractor’s binding corporate rules provide an adequate level of data protection, issued by the supervisory authorities.
  • The existence of an adequacy decision regarding the third country, territory, or specific sector of that third country, or the international organization in question.

The rules for carrying out cross-border data transfers will not apply whenever occasional and necessary operations for the fulfillment of a contract or in the context of litigation (judicial, administrative, or ongoing regulatory processes) are at issue.

Links

Our site contains links to other sites. Moak’s site is not responsible for the privacy policies or content of those sites.

Users can opt out of sharing their data with Google services. For this, they should access the Ads Preferences Manager and the Analytics Opt-out Browser Add-on.

Security

Moak uses security programs to protect your personal data against destruction, accidental loss, alteration, unauthorized disclosure or access, or any form of unlawful processing.

Moak cannot guarantee that the security measures adopted to protect this website will prevent or exclude any risk of unauthorized access or data loss. Thus, it is advisable that access devices are equipped with software that protects against data transmission and reception (up-to-date antivirus systems) and that the browser follows adequate measures to ensure data transmission security (firewall and anti-spam filters).

Retention Period

The period during which data is stored and retained varies according to the purpose for which the information is processed and according to any applicable legal obligations and requirements, which require retaining data for a specific minimum period.

Thus, whenever there is no specific legal obligation, data will be stored and retained only for the minimum period necessary for the purposes that motivated their collection or subsequent processing, after which they will be deleted.

We expressly emphasize that you can request the deletion of all your personal data from our databases at any time. This request should be sent to the email address: info@moakdesignstudio.com.

Changes to the Privacy Policy

Moak reserves the right to change, add or revoke, partially or entirely, this Privacy Policy at any time, without prior notice and with immediate effect, without prejudice to the legal rights granted to data subjects, depending on respective and potential legislative or regulatory changes.

Any changes will be immediately disclosed on this webpage.

For additional clarifications regarding the processing of your personal data by Moak, please contact us through the addresses provided above.

This Privacy Policy was last updated on june 17, 2024.